COVID-19 —  view latest information

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Covid-19 Support

For the latest updates, please see our 'news' section

Read Norwich BID's City Centre Recovery Framework here

FREE Physical Distancing Resources for Norwich Businesses 

Official UK Government Covid-Secure checklist

Covid-secure advice and guidance for hospitality businesses


Online Business Support and Guidance

Help for Businesses and Employees

Risk Assessments
Guidance from the Health and Safety Executive on how to undertake a Risk Assessment for your businesses, Health and Safety law, and practical tips for managing risk in your business. 

HM Government: Business Support
Information on how to access the support that has been made available, who is eligible, when the schemes open and how to apply.

Government advice on support for employees
Information on going to work, staying at home, sick pay, furloughed workers and claiming benefits.

Norfolk County Council Business Support & Grants
Norfolk County Council Fire Safety Reminder
Business advice collated by Norfolk County Council.

Norwich City Council Coronavirus Information for Business page
Business support from Norwich City Council.

New Anglia Growth Hub
Access to free business support, online Covid-19 business toolkit and Government advice available on the New Anglia Growth Hub.

Raise the bar campaign
Norwich BID is supporting the national campaign calling on the Government to #raisethebar on the £25,000 grant rateable value threshold from £51,000 to £150,000 to help our retail, leisure and hospitality businesses survive through Covid-19.

Home delivery guidance for local businesses
More convenience retailers are looking at home delivery as an option to reach local customers who are self-isolating or otherwise unable to travel to their local shop. This new guidance details what retailers should consider when starting a home delivery service. Brought to you by ACS, the voice of shops.

Advice and support for tech businesses
Helping your tech business stay informed during the Coronavirus pandemic. From Tech East.

Institute of Directors Coronavirus Support Hub
No matter how big, small, local or global your business is, whether you work from home or an office, the IoD is here to support you through the months ahead and beyond. The IoD Coronavirus Hub is designed to provide you with access to the latest Covid 19 business advice, information and resources you need.

Advice and support for your marketing team
In response to Covid-19, Marketing MeetUp has launched new online formats to enable the marketing community to keep learning and growing, even if this is not possible in person.

Business lockdown checklist to do - from
Social distancing advice for retailers
Business Security advice from Norfolk & Suffolk Police

New measures to protect UK high street from aggressive rent collection and closure


Grant Schemes and Financial Support 

New £10M package to support Norfolk & Suffolk businesses through Covid-19 pandemic
New (27 April 2020) £10M business support package from New Anglia LEP to help Norfolk and Suffolk businesses through Covid-19 pandemic.

Norwich City Council Business Grant Scheme application
Application form for Norwich business grant scheme.

Government advice on financial support for businesses

27 April 2020 - Small businesses boosted by Government 'bounce back' loans
Summary of the package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19

Business interruption loan scheme
The Coronavirus Business Interruption Loan Scheme (CBILS) provides financial support to smaller businesses (SMEs) across the UK that are losing revenue, and seeing their cashflow disrupted, as a result of the COVID-19 outbreak.

Government Grant for self-employed
Use this scheme if you're self-employed or a member of a partnership and have lost income due to coronavirus.

Additional grant sources
Summary of funding streams available to businesses including arts and culture.


Leisure and Tourism Advice 

Up-to-date advice on the tourism and leisure sector.

Advice for tourism and event businesses affected by COVID-19.

VisitNorwich Community Hub
VisitNorwich has created a Community Hub to support our local community, whilst celebrating Norwich and Norfolk businesses who are stepping up to help. Be that food, essentials and drinks producers. Or museums and arts venues with collections and things for us all to enjoy and learn whilst we remain safe at home.


Public Health Advice

Public Health advice for employees, employers and business

Mental Health & Wellbeing 

Government guidance for public mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.

Government guidance on supporting children and young people
Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.


How you can keep updated:

  1. Keep in touch on social media. Daily business community news shared on Norwich BID Twitter feed here
  2. Stay up to date with our news page where we'll be publishing latest information and guidance for the business community
  3. Sign up for the weekly Norwich BID ebulletin which summarises important information for Norwich businesses.
  4. Contact the Norwich BID team for further information and support – see contact details below.


Letter from Stefan Gurney, Executive Director of Norwich BID. Friday, 20 March 2020 


Key Norwich BID Contacts:

Please contact us via the emails below and a member of staff will be happy to call you back directly. 

Promoting Norwich – for general marketing, social media and VisitNorwich queries and updates: Isabel Johnson, Marketing Manager, 

Norwich Experience – for Norwich BID supported events and City Hosts: Martin Blackwell, Head of Operations,

Voice of Business - for ALERT, 2 Seas project, city centre WiFi and operations: Martin Blackwell, Head of Operations,

For any other enquiry, please contact