City Conversations | Tomorrow’s Tech Empowering Business
18 September 2025 | 8:45am – 12:30pm
Join us for a free breakfast and morning of talks focusing on how Norwich businesses are taking practical steps to innovate using the latest generation of technologies.
08:45 - 09:20
09.20 – 09.35
Stefan Gurney, Executive Director of Norwich BID
09.35 – 09.55
Ojay MacDonald, CEO of the Association of City and Town Centre Management
09.55 – 10.45
Stephen Balmer-Walters (Compere)
- Smarter Service: How AI is Transforming Customer Experience and Operations - Hayley Johnson, Head of Customer Success at Artlist
- Cyber Smart: How to Keep your Business Secure - Inspector Jim Stevenson, Eastern Cyber Resilience Centre
- Harnessing Transformative Tech for Growth - John Farley, CEO at IBoxit, Zyvex, Ankose and Ediform
- Smarter Service: How AI is Transforming Customer Experience and Operations - Hayley Johnson, Head of Customer Success at Artlist
- Cyber Smart: How to Keep your Business Secure - Inspector Jim Stevenson, Eastern Cyber Resilience Centre
- Harnessing Transformative Tech for Growth - John Farley, CEO at IBoxit, Zyvex, Ankose and Ediform
10.45 – 11.00
11.00 – 11.20
Giancarlo Erra, Lead AI Consultant at Altaire
11.20 – 11.50
Speaker TBA
11.50 – 12.30