Business Crime Reduction

ALERT: Norwich’s Business Crime Reduction Scheme

Norwich Business Improvement District have been working with the National Business Crime Centre, Norfolk Constabulary, and businesses across Norwich to coordinate a response to tackle antisocial behaviour, crime and improve perceptions of safety in the city centre.

ALERT is the business crime reduction partnership (BCRP) for the city, which places an emphasis on sharing intelligence and data, communication and partnership. This is supported by Norfolk Constabulary, Norwich Business Crime Forum members and businesses across the city.

ALERT is available free of charge, serving both the daytime and night time economies.

Through ALERT, business owners able to:

  • Reduce stock losses
  • Protect staff & customers
  • Detect and deter criminal behaviour
  • Tackle antisocial behaviour
  • Report incidents

ALERT consists of different key resources: DISC website and app, the ALERT push-to-talk radio service, monthly intelligence briefings through the Norwich Business Crime Forum and free training opportunities.

The Norwich Exclusion Notice Scheme

Working together as a community, the Norwich Exclusion Notice Scheme targets local prolific offenders to help protect our shops and staff. If a person has been subject to three incident reports relating to anti-social behaviour or retail-related crime within a twelve month period by any member of the Partnership, they can be liable to an exclusion from the Partnership.

An exclusion from Alert members may last between three and twelve months before being reviewed. If the exclusion is breached, then the incident may be escalated by Norfolk Constabulary. When an excluded person completes their period of exclusion, any personal data is removed.

All members of the partnership are enrolled in the exclusion notice scheme.

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A full list of businesses involved can be provided on enquiry.


8 April 2024

ALERT Rules and Protocols


8 April 2024

ALERT Privacy Notice


8 April 2024

ALERT Exclusion Notice Scheme


Have you heard of DISC?

The Database & Intranet for Safer Communities is a secure online information sharing and exchange platform designed for businesses across Norwich. The platform bridges the gap between Norfolk Constabulary and the communities they serve with peer-to-peer sharing through reports or instant messaging.

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ALERT push-to-talk radio service

The Norwich BID ALERT radio scheme provides businesses with a secure channel of communication, connecting the city.

The scheme is a vital tool for reducing business crime across the city by sharing information of local and persistent offenders, and communicating their direction of travel.

The push-to-talk radio scheme, provided by Link Radio, operates using a mobile data or Wi-Fi connection on IOS/Android handsets or a radio handset, providing greater coverage and reliability, and can be managed through a web app.

The new scheme is more accessible, affordable and efficient for Norwich businesses to prevent and reduce crime.

How to sign-up
Please complete the short form by clicking the link below


Featured Event

9 April 2024

Norwich Business Crime Forum: April

Norwich Business Crime Forum meetings are held on the second Tuesday of each month for members of the business community to share information, provide updates and as a forum for discussion.

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Since we have started using alert, we feel more involved with what’s going on around us locally with sharing intelligence.

Gerald Giles